Knowledge Manager - Training / Knowledge Management Lead Cebu
EXECUTIVE RECRUITER SPECIALIST
Full-time
Other-General
Location
cebu, cebu, Philippines
Posted
July 24, 2026
Job Description
About the Role
We are seeking a Knowledge Management Lead to drive knowledge management initiatives, ensure the accuracy and accessibility of knowledge resources, and support operational excellence through effective documentation, training, and stakeholder collaboration.
Key Responsibilities
• Develop, maintain, and improve knowledge management processes and documentation
• Ensure knowledge base articles and operational documents are accurate and up to date
• Collaborate with Operations, Training, Quality, and support teams to identify knowledge gaps
• Support account setup, transitions, and knowledge transfer activities
• Monitor knowledge utilization and recommend improvements
• Manage trainers and training-related initiatives where applicable
• Drive continuous improvement initiatives related to knowledge management...
We are seeking a Knowledge Management Lead to drive knowledge management initiatives, ensure the accuracy and accessibility of knowledge resources, and support operational excellence through effective documentation, training, and stakeholder collaboration.
Key Responsibilities
• Develop, maintain, and improve knowledge management processes and documentation
• Ensure knowledge base articles and operational documents are accurate and up to date
• Collaborate with Operations, Training, Quality, and support teams to identify knowledge gaps
• Support account setup, transitions, and knowledge transfer activities
• Monitor knowledge utilization and recommend improvements
• Manage trainers and training-related initiatives where applicable
• Drive continuous improvement initiatives related to knowledge management...