Knowledge Manager*

KTM Group North America

full time Operations Specialties Managers
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Location
Mattighofen, Upper Austria, Austria
Posted
July 26, 2026

Job Description

The opportunities are endless when you are fearless

THE TASKS AWAITING YOU

  • Own and manage the global Customer Service Knowledge Base as the central source of information for dealers, regions, and internal teams
  • Create and maintain service and troubleshooting documentation, including new product information as well as safety and quality updates
  • Consolidate and ensure the quality of technical knowledge from various business functions and international regions
  • Drive training needs and priorities while coordinating and approving relevant learning content in collaboration with the Academy
  • Manage the knowledge management platform and actively coordinate with Technical Support, Engineering, R&D, and other key stakeholders
  • HOW YOU CAN INSPIRE US

  • Minimum 5 years of professional experience in Aftersales, Service, Product Support, or Trainin...