Key Accounts Manager

CSS Kuwait.

Full-time Sales
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Location
dubai, dubai emirate, United-Arab-Emirates
Posted
July 28, 2026

Job Description

  • Develop strong relationships with assigned clients, and overseas trade lane counterparts (if applicable)
  • Through timely communication and excellent customer service.
  • Deliver custom solutions to clients in order to simplify their logistics needs.
  • Serve as the first point of contact between Key Account's client and internal operations and sales teams.
  • Ensure escalated issues are managed through resolution.
  • Identify and qualify business opportunities with small and mid-size companies or assigned trade lane.
  • Support sales and customer service to prepare and present proposals, quotes and recommend services based
  • on customer needs.
  • Collect operational SOPs from sales and ensure to follow the SOPs by conducting internal audit for assigned accounts, as needed.
  • Support RFQ and RFI processes.
  • Minimum 3-4 years work experience in similar role from the Freight Forwarding industry backgro...