Key Account Manager - Regional and Complex Labs

ISS

Permanent Operations Specialties Managers
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Location
Surrey, England, United Kingdom
Posted
July 03, 2026

Job Description

Job Description

The successful candidate will be accountable to the Key Account Director and will line manage the integrated facility service team (hard and soft FM).

This role will lead client relationships, staff welfare, service resilience and compliance, while driving continuous improvement, value for money and overall customer satisfaction.

Key Responsibilities

  • Ensure efficient and effective management of integrated facility operations, including planned and reactive maintenance, engineering systems and soft services
  • Build strong, long-lasting relationships with stakeholders, becoming a trusted service partner
  • Lead the contract management team in delivering and developing service solutions, identifying improvement opportunities
  • Ensure compliance with all health and safety legislation and embed a strong safety culture within the team
  • Maintain accurate and up-to-date data, reporting and documen...

    • Job Details

    • Job Type
      Permanent
    • Category
      Operations Specialties Managers
    • Date Posted
      July 03, 2026
    • Application Deadline
      August 12, 2026