Key Account Manager | E-commerce
Apparel Group
Job Description
β’ Client Relationship Management: Build and nurture strong relationships with key eCommerce clients, acting as their primary point of contact for all account-related matters.
β’ Sales & Revenue Growth: Develop and execute strategic plans to increase revenue from key accounts through upselling, cross-selling, and identifying new opportunities within the eCommerce ecosystem
β’ Performance Optimization: Monitor and analyze account performance metrics (traffic, conversion rates, sales, and develop actionable insights to improve sales, customer satisfaction, and operational efficiency.
β’ Campaign Management: Collaborate with internal teams (marketing, product, and operations) to plan and execute promotional campaigns, product launches, and pricing strategies tailored to each account's needs.
β’ Product & Service Delivery: Ensure the timely and successful delivery of products, services, and solutions to meet client needs and business objectives.
β’ Contract Negotiatio...