Key Account Executive - WCAN

Full-time Other-General

Responsibilities:

• Manage and maintain strong relationships with assigned customer accounts.
• Serve as the primary point of contact for clients, addressing enquiries and resolving issues promptly.
• Understand customers' business needs and recommend suitable products or services.
• Identify upselling, cross-selling, and business development opportunities within existing accounts.
• Coordinate with internal teams (Operations, Customer Service, Finance, Logistics, etc.) to ensure smooth service delivery.
• Monitor account performance and customer satisfaction levels.
• Prepare quotations, proposals, contracts, and account reports.
• Negotiate pricing, service agreements, and commercial terms with customers.
• Track sales activities and achieve revenue and profitability targets.
• Conduct regular business reviews and maintain long-term client relationships.
• Ensure t...