Junior Service Support & Dispatch Specialist

Ericsson GmbH

Full-time Soporte técnico y administración
Apply Now
Location
santiago de querétaro, querétaro, Mexico
Posted
July 26, 2026

Job Description

Ericsson GmbH in Queretaro, Mexico seeks a Service Support Specialist Jr. to coordinate maintenance activities and dispatch logistics.

You will receive work orders from Operator Care Centers or NOCs and resolve them to customer satisfaction, while providing meaningful status updates on repair and restoration activities. The role requires fresh graduates with interest in support, good English communication, and ideally prior service desk or customer service experience.

#J-18808-Ljbffr