Junior Process Associate (Customer Care)

Full-time Information and Record Clerks

Greetings from HCL Tech!!!

Process Associate: International Voice process (Health Care) Sholinganallur / Navallur.

Rounds of interview -

1. Online Test
2. 2 Manager Round.

Interested candidates can fill register in the below link

HCLTECH OPEN INTERVIEW LINK Freshers – Fill out form

Selected candidate should join in a week'.

Detailed Responsibilities

• Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
• Accurately enter, update, and manage data across multiple systems and databases.
• Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required.

Skill Requirements

Must...