Junior Patient Support Coordinator

IQVIA

Full time Information and Record Clerks
Apply Now
Location
Indonesia, Jakarta, Indonesia
Posted
June 26, 2026

Job Description

​Role Overview

  • Support daily PAP operations and transaction flow
  • Ensure execution aligns with SOP, timeline, and data accuracy
  • Handle communication with patients, doctors, pharmacies, and distributors
  • To maintain constant and direct communication with Program Manager.
  • Monitor patient schedule, escalate discrepancies and support issue resolution.
  • Respond promptly to queries
  • Verifies patient registration details
  • Verifies patient invoices/receipts
  • Verifies patient prescription
  • Follow up patient to check medication dispensing & receipts
  • Update and maintain internal databases
  • Provide operational support as directed by stakeholders.

    • Qualifications

  • Education: Preferably health-related (Nursing, Pharmacy, Public Health), open to others with relevant experience
  • Experience: Fresh graduate or 0–2 years (healthcare ops, pharma support, customer service...

    • Job Details

    • Job Type
      Full time
    • Category
      Information and Record Clerks
    • Date Posted
      June 26, 2026
    • Application Deadline
      August 05, 2026