Location
Springfield, Massachusetts, United States
Posted
June 16, 2026
Job Description
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support enterprise network operations by monitoring performance and assisting with routine operational tasks across LAN, WAN, wireless, and external connectivity environments.
- Generate and maintain bandwidth and utilization reports, providing visibility into network performance and usage trends.
- Track and report on key performance indicators (KPIs), availability metrics, and service performance to support SLA compliance and operational oversight.
-Perform trend analysis to support capacity planning and identify potential performance or scalability issues.
- Maintain network documentation, including configuration records, diagrams, and operational procedures.
- Assist in preparing and distributing communications for planned outages and maintenance activities.
- ...