Junior IT Technician (Durban)

Full-time Technical Support & Administration

Job category: Others: Education and Training

Location: Durban

Contract: Fixed Term Contract

EE position: No

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available. Junior IT Technician (Durban)

Job Description

• Provide first line support where possible, and pass on to the appropriate person, department or vendor for resolution.
• Adhering to company processes and procedures.
• Respond to all calls received; keep staff/students informed of the status of logged calls, global problems or down time.
• Maintain a professional image at all times.
• Work effectively as part of a team and seek to support the team’s goals.
• Continuous broadening of own technical, functional, and industry skills ba...