Junior IT Support Specialist (Batch Operator)

Old Mutual

Full time Computer Occupations
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Location
Cape Town, Western Cape, South Africa
Posted
July 11, 2026

Job Description

Description

Provides advanced after-hours IT operational support to ensure the stability, availability, and readiness of enterprise systems, applications, and batch processes.

The role focuses on proactive monitoring, incident detection, first-line troubleshooting, and escalation during non-business hours to ensure all critical services and batch processes complete successfully and the business is operationally ready at the start of the working day.

Key responsibilities will include amongst others:

User Support

  • Provide first-line support to internal users and systems during after-hours operations by responding to alerts, incidents, and service disruptions.
  • Ensure timely resolution or escalation of issues impacting business services.

    • Batch Process Management

  • Monitor and manage scheduled batch processes using enterprise job scheduling tools (e.g. Dollar Universe, Control-M).
  • Ensure successful ...

    • Job Details

    • Job Type
      Full time
    • Category
      Computer Occupations
    • Date Posted
      July 11, 2026
    • Application Deadline
      August 20, 2026