Junior IT support engineer

Full-time Other-General

A Junior IT Support Engineer provides technical assistance and support to end-users, ensuring the smooth operation of computer systems and networks. Key responsibilities include:

Responsibilities

• Technical Support
  • Tri​usand Resolve technical issues related to hardware, software, and network systems.
  • Provide remote and on‑site support to end‑users, addressing their technical concerns and resolving issues efficiently.
• System Maintenance
  • Perform routine maintenance tasks such as software updates, patches, and system checks.
  • Assist in the deployment and configuration of new hardware and software.
• Problem‑Solving
  • Identify and diagnose technical problems, providing timely and effective solutions.
  • Collaborate with senior IT staff to resolve complex technical issues.
• Documentation
  • Document technical is...