Location
birmingham, england, United-Kingdom
Posted
June 29, 2026
Job Description
Salary: £26,000 - 26,000 per year
Requirements
- Strong problem-solving and diagnostic skills.
- Clear communication skills.
- An interest in IT systems, data security, and how technology supports business operations.
Responsibilities
- Provide first-line support for hardware, software, and internal insurance systems, diagnosing and resolving common user issues.
- Assist staff with access to systems, including password resets, user account setup, and permissions management in line with data protection policies.
- Support the monitoring of cyber security and data protection practices, identifying potential risks and escalating concerns in line with FCA and GDPR requirements.
- Assist with maintaining secure handling of sensitive client data, ensuring compliance with internal policies and regulatory standards.
- Support routine system checks and basic troubleshooting of netwo...