full time Information and Record Clerks

Finnish-Speaking Customer Support Representative (Junior)

Location: Lisbon, Portugal (On-site)

Overview

We are looking for a motivated and customer-focused Finnish-Speaking Customer Support Representative to join our growing team in Lisbon. This is an excellent opportunity for junior candidates who are eager to develop their customer service skills in an international and dynamic environment.

As a Customer Support Representative, you will be responsible for assisting customers through various communication channels, providing accurate information, resolving inquiries, and ensuring a positive customer experience.

Key Responsibilities

• Provide professional customer support via phone, email, and chat in Finnish.
• Assist customers with inquiries, account-related questions, and service issues.
• Troubleshoot basic technical and product-related concerns.
• Maintain a high level of customer satisfaction...