Job Description
POSITION PURPOSE
This position is responsible for ensuring that outstanding customer invoices are collected on timely basis as per agreed SLA and also work on deductions management. They often help coordinate collections calls and work with customers to make repayments happen. They also assist in collecting pertinent documentation in regard to disputes and unpaid statements, helping to determine both creditworthiness and acting as a middleman between providers and customers. Works closely with internal and external customers, Sales, Sales Operations, Customer Relations and Finance Departments on a regular basis on matters that require reconciliations with customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.