Location
Kingston, Jamaica, Jamaica
Posted
June 30, 2026
Job Description
Support Services Group is looking for Collections agents to join our team in our Kingston, Jamaica office. This candidate will aim to make a positive impact with our customers, build lasting relationships and deliver a tech-enabled financing experience that is simple, fast, and effective.
Essential Job Duties and Responsibilities:
+ Increase the collection of outstanding payments
+ Maintain daily, weekly and monthly collection and metric goals
+ Outbound/Inbound calls with customers to resolve debts owed
+ All communications must be handled in compliance with our collections policies and procedures
Preferred Skills, Knowledge, and Abilities
+ 1-2 years of direct experience in collections; knowledge in sales, negotiation, and persuasion tools
+ Excellent verbal and written communication skills
+ Prior telemarketing experience with financial products preferred
+ Proficiency with Microsoft Office application...
Essential Job Duties and Responsibilities:
+ Increase the collection of outstanding payments
+ Maintain daily, weekly and monthly collection and metric goals
+ Outbound/Inbound calls with customers to resolve debts owed
+ All communications must be handled in compliance with our collections policies and procedures
Preferred Skills, Knowledge, and Abilities
+ 1-2 years of direct experience in collections; knowledge in sales, negotiation, and persuasion tools
+ Excellent verbal and written communication skills
+ Prior telemarketing experience with financial products preferred
+ Proficiency with Microsoft Office application...