ITSM Product Owner

Dyson

Full-time Computer Occupations
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Location
Bengaluru, Karnataka, India
Posted
July 10, 2026

Job Description

About the Team

Group IT provides process and service excellence to support Dyson’s growth ambitions with a goal of operating and enhancing services over time to meet the changing needs of the business. This new role will be responsible for

Our IT Service Management and Operations (ITSMO) Team exists to:

  • Deliver world class employee experience of delivery of IT Service Desk, collaboration, and end user compute services to Dyson’s global employees (circa 10,000 users)
  • Drive continual improvement into the ITSMO processes and operations in line with Dyson’s growth
  • Establish and maintain strong relationships with the employee and business stakeholders, ensuring regular communication of service requirements, service improvements, risks, service changes, service outages and service issues.
  • Work with project teams to help ensure new ITSMO and capabilities are successfully introduced to add value for the business and user community
  • De...