ITSM Process Architect

Allegion

Full-time other-general
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Location
Remote, IN, United States
Posted
July 06, 2026

Job Description

**Creating Peace of Mind by Pioneering Safety and Security**

_At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond._

_Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures._

ITSM Process Architect

The ITSM Quality Architect is responsible for ensuring IT service management processes and tooling are designed, governed and continuously improved to deliver reliable, auditable, business‑aligned services. Core foc...