Location
singapore, singapore, Singapore
Posted
July 25, 2026
Job Description
About the Role
The Challenge
Join a major ServiceNow transformation programme and play a key role in aligning local IT Service Management (ITSM) processes with the Group operating model while supporting a resilient and compliant technology environment.
The Opportunity
Mills Recruitment is partnering with a leading financial services organisation in Singapore to hire an ITSM Process Analyst (Incident Management ). This is an opportunity to work closely with business and technology stakeholders to drive ITSM process improvement, ServiceNow implementation, and continuous service excellence
Compensation and Benefits
- Competitive salary up to SGD 13,000 per month or negotiable, depending on experience
What You Will
- Lead mapping of local ITSM processes to the Group operating model.
- Support Incident, Problem, Change, Request, Servi...