ITSM Helpdesk Specialist (ITIL)

Tesco

Full-time IT & Technology
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Location
manchester, england, United-Kingdom
Posted
June 29, 2026

Job Description

Tesco Mobile • Manchester • Permanent • Apply by 26-May-2026

As an ITSM Skilled colleague within our OSD Helpdesk team, you will play a vital role in supporting our colleagues, channels, suppliers, and end-users. You'll handle a wide range of incidents and service requests while helping us maintain stability across our IT environment. You'll also be involved in wider ITIL processes, contributing to continuous service improvement and helping us minimise business disruption.

This is an exciting opportunity to work collaboratively with a range of teams, develop your ITSM skills, and make a meaningful impact across the business.

Please Note: This role can be based out of either our Manchester or Slough office (based on your home location) and will be hybrid working.

What is in it for you

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. C...