Location
Remote, Remote, South-Africa
Posted
July 15, 2026
Job Description
Ascent People Ltd in North West invites an IT Service Manager to lead ITIL service delivery for MSP clients, driving continuous improvement, establishing the service framework, and ensuring SLA/KPI targets are met. Reporting to the Head of Projects, you will be the primary customer contact, manage expectations, coordinate reviews with external partners, and foster trusted relationships through regular site visits.