Job Description
Hello All,
Greetings from ZettaMine!!!
Job Description – Italian technical Service Desk
Location: Bengaluru
Experience Required: 3–5 Years (Immediate Joiners)
Proficient in handling both English and Italian Service Desk calls , with strong troubleshooting skills across Windows OS issues, Active Directory (user access, password, group management), SAP printers, VPN and network connectivity, email/M365 support, L1 end‑user troubleshooting, and ServiceNow, complemented by effective incident management and professional call‑handling procedures.
Role: Technical Support – Technical Service Desk
Required Communication Skills
English and Italian
Role Overview
The ideal candidate must have hands-on experience resolving technical iss...