Supporting Infrastructure Administration: Administer and operate critical infrastructure that supports HPC operations, including, but not limited to, applications such as Jira, Confluence, Jupyterhub, monitoring services, time and DNS hosts.
User Support: Provide specialized, tiered technical assistance ranging from software provisioning and workflow optimization to advanced, expert-level troubleshooting for complex research challenges.
Security and Compliance: Implement security updates, coordinate systematic Operating System patches, and mitigate vulnerabilities across supported infrastructure without compromising system stability.
System Maintenance: Perform routine diagnostics, maintenance, and rapid-response resolution for supported services and applications to ensure high availability and performance.
Web Support: Manage and maintain web infrastructure, including web ...