IT Technician Tier 1

Scw'exmx Child & Family Services

Full-time Other-General
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Location
merritt, thompson nicola regional district, Canada
Posted
July 09, 2026

Job Description

CLOSING DATE: July 13, 2026 at 12pm

This a Temporary Full-Time position for a 12 month period

Due to operational and service delivery requirements, applicants must be residents of British Columbia and legally eligible to work in Canada.

POSITION SUMMARY

Reporting to the IT Technician (Tier II), the IT Technician (Tier I) provides frontline technical support across The Society, ensuring reliable, secure, and accessible technology services for staff and programs. The role supports day‑to‑day IT operations including troubleshooting hardware, software, and network issues, deploying and maintaining devices, and managing user access.

The IT Technician contributes to a responsive service environment by monitoring the IT ticketing system, documenting updates, and following established procedures to ensure consistent and timely support. This position also plays a key role in maintaining cybersecurity practices, supporting staff training, and ensur...