IT Technician Level 2 Role in Toronto

SYSTRA Canada

Full-time Other-General
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Location
toronto, on, Canada
Posted
June 19, 2026

Job Description

Advance your career with SYSTRA Canada as an IT Technician Level 2, located in Toronto. This role focuses on providing exceptional support and coordination for IT services in a multi-entity project context.
You will report directly to the Local IT Manager and be responsible for executing both Level 1 and Level 2 IT support duties. Key aspects involve managing IT assets, tracking compliance metrics, and ensuring robust cybersecurity protocols are followed across the organization. Your leadership will enhance operational efficiency and service delivery.
Key Responsibilities:
• Offer L1 and L2 technical support for users
• Oversee workstation configurations and maintenance
• Plan and coordinate IT activities with the team
• Act as a point of contact for operational issues
• Generate monthly performance and compliance reports
Requirements:
• DEP or DEC in Computer Science or relevant experience
• 5 to 6 years in structured Level 2 IT support
• Skilled in Se...