IT Technician

Robert Half

Full-time Computer Occupations
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Location
Croydon, England, United Kingdom
Posted
July 04, 2026

Job Description


IT Technician
Location: Croydon / London area
Job Type: Full-time, Permanent

Key Responsibilities

  • Act as the first point of contact for IT support queries (email, phone, helpdesk)
  • Manage and update helpdesk tickets, ensuring timely resolution
  • Support user onboarding and offboarding (accounts, devices, access)
  • Maintain IT asset register (laptops, mobiles, software licences)
  • Troubleshoot and resolve IT issues, escalating where required
  • Prepare, configure, and redeploy IT equipment
  • Manage stock levels of IT hardware and request replacements as needed
  • Liaise with third-party suppliers and service providers
  • Monitor mobile and data usage across devices
  • Carry out routine system checks, updates, and virus scans
  • Provide on-site support when required
  • Assist with IT projects and continuous improvement initiatives

    • Requirements

    Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      July 04, 2026
    • Application Deadline
      August 13, 2026