Location
norwich, england, United-Kingdom
Posted
June 20, 2026
Job Description
They’re seeking an IT Technician to play a key role in delivering and evolving their infrastructure across multiple sites, with a strong focus on networking and hands‑on technical ownership.
Key Responsibilities
- Act as a senior escalation point for complex infrastructure, server, and network issues
- Deliver infrastructure and network projects (site rollouts, migrations, upgrades)
- Configure and manage network equipment, including switches, firewalls, and wireless environments
- Administer Windows Server, Active Directory, and virtualised environments
- Support and maintain Microsoft 365 / Azure services
- Perform root cause analysis and implement permanent technical solutions
- Support multi-site infrastructure improvements and standardisation
- Assist the service desk team with all levels of incidents during high workload periods, providing hands‑on support where required