IT Technical Support

Havas Media Ortega, Inc

Full time Computer Occupations
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Location
Manila, Metro Manila, Philippines
Posted
June 12, 2026

Job Description

Description

:The IT Technical Support Engineer is responsible for providing technical assistance and support to end-users within the organization. This role involves troubleshooting technical issues, resolving hardware and software problems, and ensuring the smooth operation of IT systems.
  • Troubleshooting: Diagnose and resolve technical issues related to hardware, software, and network equipment.
  • Hardware Support: Install, configure, and maintain computer systems, peripherals, and network devices.
  • Software Support: Provide assistance with software installations, updates, and troubleshooting.
  • Network Support: Assist with network connectivity issues, troubleshooting, and maintenance.
  • Help Desk Support: Respond to user inquiries and requests via phone, email, and in-person.
  • Documentation: Create and maintain technical documentation and knowledge base articles.
  • User Training...