Job Description
Job Responsibilities:
• Assist the IT PLM admin team with support of engineering applications such as ENOVIA, 3DX, and Cameo/Teamwork Cloud including patching, upgrades, and end-user support
• Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks
• Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements
• Provide quick and efficient support of incidents and outages
• Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project deliverables
• Work effectively with process owners and SMEs to understand business requirements
• Create/update support documentation, ensuring accuracy and appropriate detail
Education Requirements:
• Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, or simi...