Location
Southend-on-Sea, Essex, United Kingdom
Posted
June 16, 2026
Job Description
IT 1st Line Support Technician
📍 Southend-on-Sea
💰 Competitive Salary (based on experience)
About the Role
We're working with a well-established, community-focused organisation in Southend-on-Sea that is expanding its central IT function. They are looking to recruit an IT 1st Line Support Technician to join their growing team.
This is a fantastic opportunity for someone passionate about IT support who enjoys working in a fast-paced environment, providing hands-on technical assistance and excellent customer service to end users.
You'll act as a key point of contact for IT queries, supporting a wide range of systems and hardware while ensuring smooth day-to-day operations across the organisation.
Key Responsibilities
Provide first-line IT support, responding to helpdesk tickets efficiently and professionally
Troubleshoot and resolve hardware and software issues across desktops, laptops, printers, and networks
Escalate more comple...
📍 Southend-on-Sea
💰 Competitive Salary (based on experience)
About the Role
We're working with a well-established, community-focused organisation in Southend-on-Sea that is expanding its central IT function. They are looking to recruit an IT 1st Line Support Technician to join their growing team.
This is a fantastic opportunity for someone passionate about IT support who enjoys working in a fast-paced environment, providing hands-on technical assistance and excellent customer service to end users.
You'll act as a key point of contact for IT queries, supporting a wide range of systems and hardware while ensuring smooth day-to-day operations across the organisation.
Key Responsibilities
Provide first-line IT support, responding to helpdesk tickets efficiently and professionally
Troubleshoot and resolve hardware and software issues across desktops, laptops, printers, and networks
Escalate more comple...