Location
Roodepoort, Gauteng, South Africa
Posted
July 05, 2026
Job Description
Leading Supplier of Food Service Equipment based in Roodepoort is looking for an IT Support Technician.
Duties:
Manage, prioritise, and resolve tickets logged on the IT helpdesk within agreed response times.
Provide first- and second-line end-user support across the Microsoft 365 environment, including Outlook, Teams, OneDrive, SharePoint, and the Office desktop suite (account-level support such as mailbox issues, licence assignments, sign-in problems, MFA resets, and shared mailbox/distribution group changes — excluding tenant-level or infrastructure administration).
Diagnose and resolve end-user software issues across Windows OS, Microsoft 365 applications, ERP, and other business applications.
Diagnose and resolve hardware issues on desktops, laptops, printers, mobile devices (iOS and Android), mobile scanners, and peripheral network equipment at th...
Duties:
Manage, prioritise, and resolve tickets logged on the IT helpdesk within agreed response times.
Provide first- and second-line end-user support across the Microsoft 365 environment, including Outlook, Teams, OneDrive, SharePoint, and the Office desktop suite (account-level support such as mailbox issues, licence assignments, sign-in problems, MFA resets, and shared mailbox/distribution group changes — excluding tenant-level or infrastructure administration).
Diagnose and resolve end-user software issues across Windows OS, Microsoft 365 applications, ERP, and other business applications.
Diagnose and resolve hardware issues on desktops, laptops, printers, mobile devices (iOS and Android), mobile scanners, and peripheral network equipment at th...