IT Support Technician

Full-time Computer Occupations

We are seeking an exceptional IT Support Technician for our New Orleans QA Testing Facility.  This is an exciting new role, in our recently opened testing facility.  

 DUTIES AND RESPONSIBILITIES

• Responsibility for the NOLA Service Desk and the efficient and timely delivery of 1st/2nd line IT support to the QA testing teams
• Provisioning of testing equipment to QA projects in a timely manner
• Day to administration of local servers, systems and network devices
• Implementation of global policies defined by the IT Director and Head of InfoSec
• IT Procurement for this facility
• Negotiation and maintenance of vendor and consultant contracts and service agreements
• Maintain complete, detailed documentation of all services and systems
• Managing and auditing of all IT assets in the facility
• Vulnerability scanning and patching of endpoints
• Addressing...