Location
city of moncton, nb, Canada
Posted
July 20, 2026
Job Description
Join IGT as an IT Support Technician II, offering vital technical support and ensuring the smooth operation of IT systems. This full-time role will focus on both hardware and software issues for our internal teams.
As an IT Support Technician, you will utilize your analytical skills to diagnose problems, maintain user account security, and facilitate critical onboarding processes. Strong collaboration with cross-functional teams is essential as you work to optimize both internal and external tech initiatives.
Key Responsibilities:
• Deliver frontline technical support to internal customers
• Coordinate and manage employee onboarding and offboarding processes
• Maintain the IT knowledge base through continuous updates
• Analyze support tickets for recurring issues
• Oversee physical inventory of technology assets
Requirements:
• Bachelor’s degree in Information Technology or similar
• 2-5 years of technical support experience
• Proficiency in Windows ope...
As an IT Support Technician, you will utilize your analytical skills to diagnose problems, maintain user account security, and facilitate critical onboarding processes. Strong collaboration with cross-functional teams is essential as you work to optimize both internal and external tech initiatives.
Key Responsibilities:
• Deliver frontline technical support to internal customers
• Coordinate and manage employee onboarding and offboarding processes
• Maintain the IT knowledge base through continuous updates
• Analyze support tickets for recurring issues
• Oversee physical inventory of technology assets
Requirements:
• Bachelor’s degree in Information Technology or similar
• 2-5 years of technical support experience
• Proficiency in Windows ope...