IT Support Technician

Full-time Computer Occupations

Centurum is seeking an experienced IT Support Technician to join our Marlton, NJ office.

This role is the primary point of contact for end-user technical support and helpdesk services, while also providing hands-on assistance with server room operations and maintenance.

The ideal candidate is a self-starter who takes ownership of issues, communicates clearly with non-technical users, and is comfortable working in a structured, process-driven environment.

Key Responsibilities Serve as the first point of contact for IT support requests via ticketing system, phone, and remote support software Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues for end users Manage user accounts, licensing, and device enrollment through Active Directory / Entra ID and Intune (MDM) Triage and remediate device compliance issues through Microsoft Intune, escalating as appropriate Maintain and enforce device configuration policies and compliance bas...