Location
north, north, singapore country, Singapore
Posted
July 06, 2026
Job Description
Role Overview:
Deskside Administrator shall deliver friendly, hands‑on support to end users. This is an entry‑level role where he/she will respond to incidents and service requests, troubleshoot common hardware and software problems, assist with device setup/imaging and lifecycle activities, and perform basic user administration tasks (password resets, access requests) following established SOPs. He/She will escalate complex issues to senior staff, help maintain asset records, update simple documentation, and communicate clearly with users and team members to ensure timely resolution.
Key Responsibilities:
1) End-User Support
- Provide basic deskside and onsite support for desktops, laptops, printers, and peripherals
- Respond to IT incidents and service requests logged via the service desk system
- Troubleshoot common hardware and software issues under guidance
- Support Microsoft Windows operating ...