Location
edmonton, division no. 11, Canada
Posted
July 04, 2026
Job Description
Join Quadra as an IT Support Technician in Edmonton, Alberta, where you will ensure seamless technology support for employees. Focus on providing on-site assistance and proactive support solutions.
In this full-time, permanent role, you will be responsible for troubleshooting technical issues and delivering quality IT support both at the Edmonton facility and remotely. This position requires a hands-on approach to manage operational continuity and facilitate equipment setup and maintenance. Contribute significantly to IT projects while reinforcing clear communication with users and maintaining high service standards.
Key Responsibilities:
• Provide IT support via phone, email, and ticketing systems
• Troubleshoot hardware and software issues efficiently
• Document support incidents and solutions thoroughly
• Assist in equipment rollouts and maintenance
• Engage with IT teams to ensure smooth project implementation
Req...
In this full-time, permanent role, you will be responsible for troubleshooting technical issues and delivering quality IT support both at the Edmonton facility and remotely. This position requires a hands-on approach to manage operational continuity and facilitate equipment setup and maintenance. Contribute significantly to IT projects while reinforcing clear communication with users and maintaining high service standards.
Key Responsibilities:
• Provide IT support via phone, email, and ticketing systems
• Troubleshoot hardware and software issues efficiently
• Document support incidents and solutions thoroughly
• Assist in equipment rollouts and maintenance
• Engage with IT teams to ensure smooth project implementation
Req...