IT Support Team Lead/ Technical Support Supervisor

DeVry Greenhouses

Full-time IT & Technology
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Location
chilliwack, bc, Canada
Posted
June 09, 2026

Job Description

The Opportunity DeVry Greenhouses is seeking an experienced and hands‑on IT Support Team Lead / Technical Support Supervisor to oversee day‑to‑day end‑user support across our operations. This is a working leadership role where you’ll provide frontline technical support while supervising and supporting a small IT support team.

The successful candidate will support users experiencing technical difficulties, maintain IT systems and equipment, and help ensure reliable technology services across the organization.

Responsibilities

Respond to users experiencing technical difficulties in person, remotely, and electronically.

Diagnose, troubleshoot, and resolve hardware, software, network, and connectivity issues.

Provide business systems, network, and Internet support to users.

Research and implement solutions using technical manuals, user guides, and support documentation.

Provide training and technical guidance to users in respon...