It Support Specialist Technical Operations Madrid, Spain

Full-time IT

Who you are:
Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.

We are looking for an IT Support Specialist who provides end‑user computing support across Geotab’s offices and remote workforce, ensuring global IT standards are followed.

What you’ll do:

As an IT Support Specialist your key area of responsibility is to provide efficient end‑user computing support and manage workplace IT infrastructure.

How you’ll make an impact:

• 
  
• Respond to and resolve Service Desk tickets while maintaining SLA compliance.
  
• Install, configure, move, and upgrade workstations (Windows, Mac, Linux, ChromeOS) and peripherals.
  
• Provide hardware/software troubleshooting for desktops, laptops, and mobile devices.
  
• Perform patch management, vulnerability remediation, and agent maintenance for workstations.
  
• Onboard an...