Location
johannesburg, johannesburg, South-Africa
Posted
July 12, 2026
Job Description
ENVIRONMENT: A document Automation Solutions company is seeking a Junior Support Agent to join their team. You will be the first line of defense for their document management and process automation ecosystem, as well as their Print management software packages that are sold to their customers. DUTIES: Tier 1 Support (Initial triage of the support request) Tier 1 Troubleshooting System Maintenance System Updates REQUIREMENTS: Technical Requirements (Must-Haves) – Min 3 years’ experience SQL Knowledge (Microsoft SQL) PostgreSQL is an Advantage. Microsoft SQL Server 2016 and above Basic Web Technologies Familiarity with HTML/CSS and an introductory understanding of JavaScript for client-side form logic. Basic understanding of AI and Natural Language Prompts Technical Troubleshooting skills. The ability to do basic problem-solving. Windows Environment experience. Navigating Windows Server environments and managing basic IIS (Internet Information Services) settings. Windows Server 2016 and ...