Location
toronto, on, Canada
Posted
June 18, 2026
Job Description
Join Ripple as an IT Support Specialist in Toronto, Canada, where you'll enhance employee efficiency through hands-on IT solutions. This role focuses on SaaS troubleshooting and technical support.
As part of Ripple's IT team, you'll deliver front-line support to ensure a seamless IT experience. You will collaborate closely with the IT Support Manager and help employees with onboarding, device management, and conference systems. Your technical expertise will play a vital role in maintaining our operational excellence.
Key Responsibilities:
• Provide front-line IT support via walk-ups and tickets
• Troubleshoot SaaS applications including Google Workspace and Slack
• Manage employee onboarding and offboarding tasks
• Act as a point of contact for AV systems in conference rooms
• Maintain asset management and documentation
Requirements:
• Proven experience in corporate IT support
• Proficiency in ticketing systems like Jira
• Hands-on experience with enter...
As part of Ripple's IT team, you'll deliver front-line support to ensure a seamless IT experience. You will collaborate closely with the IT Support Manager and help employees with onboarding, device management, and conference systems. Your technical expertise will play a vital role in maintaining our operational excellence.
Key Responsibilities:
• Provide front-line IT support via walk-ups and tickets
• Troubleshoot SaaS applications including Google Workspace and Slack
• Manage employee onboarding and offboarding tasks
• Act as a point of contact for AV systems in conference rooms
• Maintain asset management and documentation
Requirements:
• Proven experience in corporate IT support
• Proficiency in ticketing systems like Jira
• Hands-on experience with enter...