Location
eastwood, on, Canada
Posted
July 13, 2026
Job Description
Join a dynamic team as an IT Support Specialist in the Philippines, specializing in user management, security policies, and remote troubleshooting. Help maintain a smooth tech experience for all staff.
In this role, your expertise as an IT Support Specialist focuses on managing user accounts, maintaining firewalls, and ensuring compliance with IT security protocols. You'll be crucial in providing technical support and assistance to colleagues while overseeing equipment management and data protection as the appointed officer. Collaborative documentation and effective ticket resolution are vital components of your responsibilities.
Key Responsibilities:
• Setup and manage user accounts, permissions, and access rights
• Maintain firewalls and enforce security policies
• Log and resolve support tickets based on SLAs
• Perform remote troubleshooting of hardware and software
• Implement centralized application integration using SSO protocols
Requirements:
• Experie...
In this role, your expertise as an IT Support Specialist focuses on managing user accounts, maintaining firewalls, and ensuring compliance with IT security protocols. You'll be crucial in providing technical support and assistance to colleagues while overseeing equipment management and data protection as the appointed officer. Collaborative documentation and effective ticket resolution are vital components of your responsibilities.
Key Responsibilities:
• Setup and manage user accounts, permissions, and access rights
• Maintain firewalls and enforce security policies
• Log and resolve support tickets based on SLAs
• Perform remote troubleshooting of hardware and software
• Implement centralized application integration using SSO protocols
Requirements:
• Experie...