Location
abu dhabi, abu dhabi emirate, United-Arab-Emirates
Posted
July 17, 2026
Job Description
Omnix International LLC is seeking an experienced IT Support Specialist to support a leading government entity in Abu Dhabi. This opportunity is ideal for IT professionals with strong technical support expertise, hands‑on experience with ServiceNow, and the ability to work in a structured, compliance‑driven environment. Emirati/UAE Nationals and Arabic‑speaking candidates are preferred, although strong non‑Arabic applicants will also be considered.
Key Responsibilities
- Provide technical support for hardware, software, and network connectivity issues.
- Manage incidents and service requests using ServiceNow or other ITSM platforms.
- Work closely with senior specialists and project managers to resolve complex technical issues.
- Document troubleshooting procedures and maintain the team's technical knowledge base.
- Support system upgrades, deployments, and new technology implementations.
- Develop user guides and training mat...