Location
nairobi area, nairobi area, Kenya
Posted
July 12, 2026
Job Description
Job Summary:
The IT Assistant is responsible for supporting the hotel’s day-to-day technology operations by ensuring all IT systems, networks, hardware, and software function efficiently. The role involves providing technical support to hotel staff and guests, troubleshooting system issues, maintaining IT equipment, and assisting in the smooth operation of hospitality systems including PMS, POS, internet connectivity, telephony, and CCTV systems.
Key Responsibilities:
Technical Support
Provide first-level IT support to all hotel departments including Front Office, Finance, Housekeeping, Food & Beverage, and HR.
Troubleshoot hardware, software, printer, and network issues promptly.
Assist staff with login credentials, email access, and system usage.
Support guests with internet connectivity and basic in-room technology issues.
Systems & Network Maintenance
Monitor and maintain hotel network systems, Wi-Fi connectivity, and internet performance.
As...
The IT Assistant is responsible for supporting the hotel’s day-to-day technology operations by ensuring all IT systems, networks, hardware, and software function efficiently. The role involves providing technical support to hotel staff and guests, troubleshooting system issues, maintaining IT equipment, and assisting in the smooth operation of hospitality systems including PMS, POS, internet connectivity, telephony, and CCTV systems.
Key Responsibilities:
Technical Support
Provide first-level IT support to all hotel departments including Front Office, Finance, Housekeeping, Food & Beverage, and HR.
Troubleshoot hardware, software, printer, and network issues promptly.
Assist staff with login credentials, email access, and system usage.
Support guests with internet connectivity and basic in-room technology issues.
Systems & Network Maintenance
Monitor and maintain hotel network systems, Wi-Fi connectivity, and internet performance.
As...