Location
singapore, singapore, Singapore
Posted
July 25, 2026
Job Description
Key Responsibilities Helpdesk & End-User Support
- Provide first- and second-line support via phone, email, ticketing system, and in person.
- Troubleshoot hardware, software, OS, and network connectivity issues.
- Support Windows, macOS, Linux, and Microsoft 365business applications.
- Escalate complex issues to senior engineers or regional IT teams as needed.
- Manage end-to-end IT onboarding — workstation setup, account creation, software provisioning, and system access.
- Handle IT offboarding — revoking access, recovering assets, and disabling accounts across all platforms.
- Coordinate door access card activation/deactivation with HR and building management.
- Conduct IT orientation sessions for all new hires.
- Maintain and troubleshoot conference room AV systems (Zoom Ro...