We are looking for someone with IT support experience to join our team in an exciting new role within the Opus 2 IT team. We offer excellent opportunities to develop and train, outstanding benefits, and a friendly and inviting environment to work in.
What you'll be doing
Working with our global IT Support Engineers to provide top class support to end users.Assisting in the monitoring, troubleshooting, and supporting of our internal environment(s) Point of contact for user support request delivered via the service desk ticketing system, driving resolution in accordance with well-established policies and procedures.Provide remote and onsite technical support when needed.Administration of email, AD, AV, DHCP, and DNS.Work with our existing Change Management, Patch Management, Supplier Management and Licensing processes.Proactive problem solving.Participate in project planning activities.Document...