Location
Lakewood, New Jersey, United States
Posted
July 04, 2026
Job Description
IT Support Engineer – Join Our Fast-Growing Team at ID Tech Solutions!
We are a rapidly growing IT Managed Service Provider (MSP) company based in Lakewood NJ and Brooklyn NY. Our company specializes in providing comprehensive IT solutions and support to a diverse range of clients. As we continue to expand our operations, we are seeking a highly motivated and determined IT Analyst to join our dedicated team with the incredible opportunity for growth.
Responsibilities
- Field incoming help requests from end users via telephone, email and work orders in a courteous manner.
- Respond to assigned tickets/tasks in accordance with SLA guidelines.
- Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to a final resolution.
- Demonstrate exceptional tro...