Location
King's Lynn, Norfolk, United Kingdom
Posted
July 03, 2026
Job Description
Provisioning (Change Management) Service Desk Engineer
Business: Healthcare MSP (Managed Service Provider)
Location: King’s Lynn (PE30)
Salary: £27,000 to £30,000 DOE
Hours: Mon to Fri, 9:00am to 5:30pm
Reports to: Service Desk Team Lead
Workplace IT provides Co‑Managed IT Services and Digital Safeguarding to large Health and Social Care Groups across the UK.
We are seeking a Provisioning (Change Management) Service Desk Engineer to join our busy, dedicated Provisioning team. You will focus on client IT change requests ranging from password updates, user onboarding, and user offboarding to MDM profile configurations, device builds, and Subject Access Requests (SAR) ensuring absolute accuracy, consistency, and exceptional customer service.
You will manage a high volume of technical daily tickets, following detailed client processes and collaborating alongside internal client IT teams and external users. This is not a reactive First Line Helpdesk t...
Business: Healthcare MSP (Managed Service Provider)
Location: King’s Lynn (PE30)
Salary: £27,000 to £30,000 DOE
Hours: Mon to Fri, 9:00am to 5:30pm
Reports to: Service Desk Team Lead
Workplace IT provides Co‑Managed IT Services and Digital Safeguarding to large Health and Social Care Groups across the UK.
We are seeking a Provisioning (Change Management) Service Desk Engineer to join our busy, dedicated Provisioning team. You will focus on client IT change requests ranging from password updates, user onboarding, and user offboarding to MDM profile configurations, device builds, and Subject Access Requests (SAR) ensuring absolute accuracy, consistency, and exceptional customer service.
You will manage a high volume of technical daily tickets, following detailed client processes and collaborating alongside internal client IT teams and external users. This is not a reactive First Line Helpdesk t...