Overview
eir business talent are seeking applications for an IT Support Engineer, this is a permanent position located in Baldoyle, Dublin 13.
This position is fully onsite.
Requirements:
Act as a primary on site point of contact for IT support requestsProvide first line support for hardware, software, access and application issuesSupport Windows based devices, printers, mobile devices and peripheralsSupport users with Microsoft applications, accounts and permissionsLog, manage and resolve tickets using Freshdesk IT service desk systemEscalate issues appropriately while maintaining ownership and communicationDeliver a responsive, professional and user focused IT support serviceDevice, Asset and Environment ManagementMaintain the IT asset register, including devices, licences and warrantiesSupport devi...