Location
Clearfield, UT, United States
Posted
July 21, 2026
Job Description
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities .
The ServiceDesk Analyst I role is to ensure proper computer operation, so end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when appropriate and necessary to maintain (Service Level Agreement) SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as giving in-person, hands-on help at the desktop level.
Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
+ Set up new desktops, laptops, ...
The ServiceDesk Analyst I role is to ensure proper computer operation, so end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when appropriate and necessary to maintain (Service Level Agreement) SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as giving in-person, hands-on help at the desktop level.
Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
+ Set up new desktops, laptops, ...